Terms & Conditions

These Website Standard Terms and Conditions (herein after referred to as the “Agreement”) shall govern the use of all pages on this website (hereinafter collectively referred to as the “Website”) and any services booked through this website (herein after referred to as the “Services”) that are provided by Nora Private Chef LLC, (hereinafter referred to as the “Company”“we” or “us” or "our"). These Terms and Conditions represent the whole agreement and understanding between the Company and the individual or entity who subscribes to our Service(s) (hereinafter referred to as the “Subscriber” or “you” or "your").

UPDATED: 03/16/2025

1.ASSENT AND ACCEPTANCE

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current Website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By using this Website, the Subscriber agrees to comply withall of the terms and conditions contained herein in full. If the Subscriber doesn't agree with any of the terms and conditions mentioned herein, theSubscriber must not use this Website.

2. AGE RESTRICTION

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence. The Subscriber must be at least 18 year(s) of age to use this Website. By using this Website, the Subscriber represents and warrants that the Subscriber is at least 18 year(s) of age and may legally agree to this Agreement.

3. LICENSE TO USE WEBSITE

The Company shall provide the Subscriber with certain information as a result of using this Website or its Services. Such information may include but is not limited to, documentation, data, or information developed by the Company and other materials that may assist the Subscriber in the use of the Website. Subject to the terms and conditions contained herein in this Agreement, the Company authorizes the Subscriber a non-exclusive, limited, non-transferable, and revocable license to use the Company's materials solely in connection with its use of this Website.

4. INTELLECTUAL PROPERTY RIGHTS

The Company owns all rights to the intellectual property and materials contained in this Website, and all such rights, titles, and interests are reserved. The Subscriber is provided a limited license only for the purpose of viewing the material contained on this Website. The Subscriber acknowledges that it won't use any intellectual property in a manner that violates any laws.

(a) Accuracy and Timeliness: We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our Website.

(b) Errors and Omissions: Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to service descriptions, pricing, promotions, offers, charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should betaken to indicate that all information in the Service or on any related website has been modified or updated.

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5. PRIVACY INFORMATION

While using this Website, the Subscriber may provide the Company with certain information. The Subscriber also authorizes the Company to use its information in the countries where the Company may operate. Your submission of personal information through the Website is governed by our Privacy Policy found here.

6. SUBSCRIBER RESTRICTIONS

The Subscriber is emphatically restricted from doing the following activities while using this Website:

(a) Publishing any of the Website content in any external media.

(b) Transferring usage rights or indulging in any monetary transaction against the Website.

(d) Using this Website in any way that affects user accessto this Website.

(e) Usage of Website against the laws and regulations of theNew York.

(f) Using this Website to engage in any advertising ormarketing.

(g) Extracting data or information while using this Website.

(h) Extracting data or information for AI Training: For avoidance of doubt, we reserves the rights, and the Subscriber has no rights to, reproduce and/or otherwise use the Website in any manner for purposes of training artificial intelligence technologies to generate text, including without limitation, technologies that are capable of generating works in the same style or genre as the Website, unless the Subscriber obtains our specific and express permission to do so. Nor does the Subscriber have the right to sublicense others to reproduce and/or otherwise use the Website in any manner for purposes of training artificial intelligence technologies to generate text without our specific and express permission.

7. SUBSCRIBER RESPONSIBILITY

When you reserve our Services, you're embarking on a personalized culinary journey. To ensure the best experience:

(a) Your Responsibility: By reserving one of our services, the Subscriber acknowledge that you are responsible for ensuring your personal life circumstances do not prevent you from participating in the reserved Service(s).

(b) Allergies and Dietary Restrictions: We ask that you keep us informed of any special needs for you or your guests before menu development. If not requested by the Subscriber we are not responsible for the use of any ingredients you or your guests cannot have during Service.

(c) Scheduling & Communication: We ask that you keep us informed of any circumstances that might affect your participation. Please notify us at least one week before your reservation of any requested changes so we can accommodate your needs whenever possible.

(d) Culinary Classes & Training: Our classes are designed to share cooking techniques. While we provide expert instruction and hands-on guidance, the mastery of these techniques comes through your continued practice beyond our Services. Our culinary classes and training sessions should be viewed as enriching culinary experiences rather than guaranteed outcomes.

(e) Clean Kitchen: We ask that you clean the kitchen and dining space prior to a Service contract date. We are not responsible for unwashed dishes or broken appliances provided by the Subscriber.

(f) Subscriber Content: In this Agreement, the Subscriber Content shall mean any audio, video, text, images, or other materials the Subscriber chooses to publish on this Website such as a review. By publishing the content on this Website, the Subscriber authorizes the Company anon-exclusive, limited, non-transferable, and revocable license to use or reproduce the content in any media.

(g) Any user ID and password the Subscriber may have created for this Website are confidential, and it is the Subscriber's responsibility to safeguard its own ID and Password.

8. SUBSCRIBER SERVICE FEES & PURCHASES

By booking a Service you agree to pay a Subscriber fee following your Service contract schedule for all service(s) requested. Service deposits must be paid in full to book a service, in an amount determined by the Company, to cover without limitation, initial planning, New York local sales tax, and grocery costs. All Service(s) sales are final and non-refundable.

(a) Securing Your Date: Your Service reservation becomes confirmed when we receive both your signed Service contract and initial deposit. This allows us to begin the planning process for your event.

(b) Deposit & Payment Understanding: The initial deposit reflects our commitment to reserving your date and beginning the personalized planning process. This deposit is non-refundable.

(c) Changes to Service Contracts: We ask that you avoid last minute changes such as adding additional guests, or special menu changes. An administrative fee of $150.00 will be applied to Service contract changes for which substantial time and effort are required.

(d) Early Cancellation: We understand that circumstances change. For reservations made after March 16, 2025, you may cancel your Service contract at any time, though any payments already made will be retained. Any unpaid balance will be graciously waived when cancellation notice is provided at least a 30-day notice before your scheduled service.

(e) Late Cancellation: When cancellations occur with less than a 30-day notice, a $150 administrative fee may apply to void the contract. This reflects the time invested in menu development, sourcing, and planning conversations that have already taken place in preparation for your event.

9. DATA LOSS

The Company does not accept responsibility for the security of the Subscriber's account or content. The Subscriber agrees to use the Website at its own risk.

10. ADVERTISING CONTENT

The Website may show advertisements for or links to third-party websites, products, and/or services (hereinafter referred to as the“Third-Party Ads”). The Company is not responsible for the availability of these Third-Party Ads or the images, content, or any other materials contained therein.

11. SUPPORT

The Company shall provide support under the following circumstances:

(a) Only a Website that is registered under the Company, unaltered by a third party, is eligible for support.

(b) Support during the term of the Agreement and assistance in updates, upgrades, and bug fixes during such term.

(d) Use commercially reasonable efforts to correct any errors reported by the Subscriber and as confirmed by the Company.

(e) Use commercially reasonable efforts to respond to each reported error according to the Support Process of the Company.

12. NO SURREPTITIOUS CODE

(a) The Company agrees that, to the best of its knowledge,the Website does not contain any hacking code or mechanism that collectspersonal information or maintains control of the system without theSubscriber's permission or such action which may restrict the Subscriber'saccess to or use of Company Data.

(b) The Subscriber warrants that it will not knowingly introduce, via any means, spyware, adware, ransomware, rootkit, keylogger, virus, trojan, worm, or other code or mechanism designed to permit unauthorized access to Subscriber Data, or which may restrict Company’s access to regulate the deliverables granted to the Subscriber.

13. WARRANTIES

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and Services delivered to you through the service are (except as expressly stated by us)provided 'as is' and 'as available' for your use, without any representation, warranties or through the service are (except as expressly stated by us) provided as is and as available for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall the Company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

The Subscriber acknowledges and agrees that the submission of any information is at the Subscriber's sole risk, and to the maximum amount, the Company disclaims any and all liability to you for any loss or liability relating to such information in any way. The Company makes no warranties that the Website or Service will be uninterrupted, error-free, or secure.

You understand that your content (not including credit card information), may be transferred unencrypted and involve

(a) transmissions over various networks; and

(b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

14. WEBSITE TERMINATION

The Subscriber is free to stop using this Website at anytime. The Company reserves the right to terminate this Agreement at any time for any reason, with or without cause. The Company further reserves the right to terminate this Agreement if the Subscriber violates any of the terms outlined herein, including, but not limited to, violating the rights of the Company.

15. ARBITRATION

In the event of any dispute arising in and out of this Agreement between the Parties, it shall be resolved by arbitration. There shall be 1 arbitrator(s), who shall be appointed by New York Peace Institute. The venue of arbitration shall be New York, and the Seat shall be New York. The arbitrators' decision shall be final and binding on both Parties.

16. LIMITATION OF LIABILITY

(a) In no event shall the Company be liable for any loss or damage that may occur to the Subscriber arising out of or in any way connected with the Subscriber's use of this Website.

(b) In no event shall the Company be liable for any loss or damage that may occur from manufacturing flaws or recall of products. You will be contacted immediately if a product has been recalled or contaminated so it may be discarded.

(c) In no event shall the Company be liable for any loss or damage that may occur after ingesting food or products over 72 hours from reception, 24 hours for proteins served raw. It is the Subscribers responsibly to keep track of the hours and discard all food or products as recommended in the Subscriber’s contract.

(d) In no event shall the Company be liable for any loss or damage that may occur due to allergies and food restrictions not disclosed in the Subscriber’s contract.

17. INDEMNIFICATION

The Subscriber hereby indemnifies and holds the Company harmless from and against any and all liabilities, legal claims, demands, damages, and expenses (including reasonable attorney’s fees) arising out of orin any connection which may relate to the Subscriber's breach of this Agreement or its use or misuse of the Website or Services.

18. NOTICES

Any notices required or permitted by this Agreement shall be in writing and delivered by certified mail or courier to the mentioned address.

19. SEVERABILITY

In the event any provision of this Agreement is deemed to be invalid or unenforceable, in whole or part, that part shall be severed from the remainder of this Agreement, and all other provisions shall remain in full force and effect as valid and enforceable.

20. GOVERNING LAW

This Agreement shall be governed following the laws of the New York. If the disputes under this Agreement cannot be resolved by arbitration, they shall be resolved by litigation in the courts of the New York, New York U.S., including the federal courts therein, and the Parties all consent to the jurisdiction of such courts, agree to accept service of process by mail and hereby waive any jurisdictional or venue defenses otherwise available to it.

21. ENTIRE AGREEMENT

The Parties acknowledge that this Agreement sets forth and represents the agreement between both Parties. The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this Website or in respect to Service(s) constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

ACCEPTANCE OF THESE TERMS

By using this website, you signify your acceptance of the terms and conditions and agree to our privacy policy. If you do not agree to these terms, please do not use our website.

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